Building a safe, respectful, and enjoyable carpooling community together
Welcome to the Maple Ride community! We believe that carpooling is more than just sharing rides—it's about building connections, reducing our environmental impact, and creating positive experiences for everyone involved.
This Community Agreement outlines our shared values and expectations. By joining our community, you agree to uphold these principles and help create a welcoming environment for all members.
💡 Remember: Every interaction matters. Your actions contribute to the overall experience of our community and help build trust between members.
These fundamental principles guide everything we do in our community:
Treat every community member with courtesy, understanding, and respect, regardless of their background, beliefs, or differences.
Prioritize the safety and wellbeing of all passengers and drivers. Report any concerns and maintain safe practices at all times.
Honor your commitments, arrive on time, and communicate promptly about any changes or issues that arise.
Help create a positive environment by being patient, helpful, and understanding with fellow community members.
As a driver, you play a crucial role in creating safe and comfortable ride experiences:
As a passenger, your cooperation and respect help create positive experiences for everyone:
To maintain a safe and welcoming community, the following behaviors are strictly prohibited:
We have zero tolerance for behaviors that compromise safety or create hostile environments. Violations may result in immediate account suspension or permanent ban from our platform.
If you witness or experience any prohibited behavior, please report it immediately through our in-app reporting system or contact our safety team directly.
Clear, respectful communication is essential for successful carpooling experiences:
Our rating system helps maintain quality and safety across our community:
Important: Consistently low ratings may result in account review. We use ratings to identify areas for improvement and ensure all community members maintain high standards.
We take violations of our Community Agreement seriously and will take appropriate action to protect our community:
Warning and educational resources about community guidelines
Temporary account suspension (1-30 days depending on severity)
Immediate permanent ban from the platform and potential legal action
Thank you for being part of the Maple Ride community! Together, we can create amazing carpooling experiences that are safe, enjoyable, and meaningful for everyone involved.
Remember that every interaction you have contributes to our community's culture. By following these guidelines and treating others with respect and kindness, you help make carpooling a positive experience for all.
Questions about our Community Agreement?
Contact us at Support@routedrift.com